– Packaging: Is the product in its original packaging as listed on Amazon? – Listing: Is the product accurately described on Amazon? Have you ensured that there is no ambiguity and the customer is well informed? Here are a few things to consider as you work on resolving this: – How you will prevent this issue in the future – Steps you have taken to resolve this issue – The reason you are listing products that you are not approved to sell
Please also send us the following information: Please send us the following information: You are offering items that may be inauthentic. We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time.
#AMAZON LOGITECH C525 PRO#
Title:LOGITECH BRIO 4K PRO WEBCAM Brand:Logitech Title:Logitech Brio Webcam - 90 Fps - Usb 3.0-4096 X 2160 Video - Auto-focus - 5x Digital Zoom - Microp
#AMAZON LOGITECH C525 PORTABLE#
Title:Logitech C525 Portable Webcam, HD 720p/30fps, Widescreen HD Video Calling, Foldable, HD Light Correction, Autofocus, Noise Reduction, For Skype, FaceTime, Hangouts, PC/Mac/Laptop/Macbook/Tablet The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. You can view your account’s performance at ( ). You can get help creating your plan in Seller Central Help ( ). If you have questions about those, please write to here to help You can see your balance and settlement information in the Payments section of Seller Central. Failure to successfully appeal this decision may result in payments being withheld. If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. What happens if I do not send the requested information? Please submit this information by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central ( ). We will maintain the confidentiality of your supplier contact information. You may remove pricing information, but the rest of the document must be visible. We may call your supplier to verify the documents. These documents must be authentic and unaltered. – Contact information for your supplier, including name, phone number, address, email, and website.
#AMAZON LOGITECH C525 REGISTRATION#
– If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. – If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain. The quantity of items shown should match your inventory. – Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. To reactivate your selling account, please send us the following information: – Amazon Services Business Solutions Agreement ( ) You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help: The sale of counterfeit products on Amazon is strictly prohibited. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items. A list of these items is provided at the end of this email. In accordance with Section 3 of Amazon’s Business Solutions Agreement, your account has been deactivated because you are offering items that may be inauthentic. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).
Your Amazon Seller account has been temporarily deactivated and your listings have been removed. I have been selling Logitech product in amazon since long. Logitech is a famous brand of IT accessories. In my POA, i have mentioned clearly that I had removed those ASINs as amazon found not allowed to sale and inauthentic issues.
Then after 7 days reply came from amazon, still not sufficient information.Īfter that again resubmit the revised POA and waited for almost 20 days and till now no response yet. Second appeal started then, I did submit the POA and keep waiting for the reply on my POA. I have sent email and requested what information they need exactly and tried to find the mistake in invoice submitted.Īfter that amazon replied to submit POA with invoice attached again. Those I had copied from other listings.Īfter receiving the email from amazon, as they requested for the invoices I had submitted but amazon replied twice not sufficient. I had just listed those items recently, none of these items got sold to the customer. There were 3 ASINs amazon found inauthentic. As you wanted to know please find below the answer from my end:
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